At Wulcrow, we strive to deliver exceptional web development services and prioritize our clients’ satisfaction. However, we understand that there may be situations requiring cancellations or refunds. Please review our policy below for more information.
Eligibility for Refund
- Refund Window:
- You are eligible for a full refund if the request is made within 2 days of purchase.
- Domain Purchase Clause:
- Refunds are applicable only if the domain has not been purchased. Once a domain is registered, the cost associated with it is non-refundable, as this is governed by the policies of domain registrars.
Cancellation Process
To cancel your purchase:
- Send a written request to [support@wulcrow.com] with the following details:
- Order ID or Invoice Number
- Reason for Cancellation
- Confirmation that no domain has been purchased (if applicable).
- Our team will review your request and respond within 1-2 business days.
Refund Process
- Approved refunds will be processed using the original payment method.
- Refunds will be initiated within 5-7 business days after approval.
- Payment processing times may vary depending on your bank or payment provider.
Non-Refundable Items
- Fees related to domain name registration.
- Charges for custom design or development work that has already been completed at the time of the cancellation request.
Contact Us
For any questions or support related to cancellations or refunds, please feel free to contact us:
- Email: [support@wulcrow.com]
- Phone: [+1 123 456 7890]
We value your trust and are committed to addressing any concerns promptly and fairly. Thank you for choosing Wulcrow.
